Contact Us
Store operator: Chengdu Shiguang Yinghua Media Co., Ltd.
Business address: No. 25, 6th Floor, Building 3, No. 77, Shunjiang Section, Wuhou Avenue, Wuhou District, Chengdu, Sichuan, China.
Email: service@golmure.com
Product questions
Send the product name or page link and the details you need to confirm. Useful questions include dimensions, power source, voltage, plug type, outdoor rating, mounting requirements and included accessories.
For placement questions, describe the intended location and whether it is sheltered or exposed to weather.
Order and delivery support
Include your order number, checkout email address and the help you need. Contact us promptly for address corrections or cancellation requests. Changes may not be possible once processing or dispatch has begun.
Product concerns
Stop using damaged or malfunctioning lights. Disconnect power if safe to do so. Have a qualified professional handle isolation and removal of hardwired fittings.
Describe the issue and provide photographs of the product, label, packaging and affected area where practical. Do not power or dismantle a faulty item solely to demonstrate a problem.
Returns
Contact us for return instructions before posting an item. The business address above is not automatically the return address.
Protect your information
Do not email passwords, complete payment-card numbers or unrelated identity documents.